

1. Precise talent selection mechanism
- Job Adaptability Standards Development: For various positions in the catering and hotel service industry, such as chefs, waiters, front desk receptionists, room attendants, lobby managers, etc., detailed and accurate job adaptability standards are developed.. The chef position requires a clear understanding of the cooking skills required for different cuisines, the ability to handle ingredients, and the level of mastery of food safety standards; Waiters should have good communication skills, service awareness, and adaptability, and be familiar with the service processes of restaurants and hotels; The front desk receptionist should have a good image and temperament, excellent language expression skills, and customer problem-solving abilities; Room attendants should pay attention to details, master various cleaning techniques, and maintain knowledge of room facilities. By establishing clear job standards, we ensure that the selected talents can quickly adapt to the job and lay the foundation for high-quality services
- Diversified recruitment channel expansion: Utilize multiple recruitment channels to recruit talents widely.. In addition to common recruitment websites and social media platforms posting job postings, it is also possible to establish cooperative relationships with catering and hotel professional colleges to carry out campus recruitment and attract fresh graduates to join. Participate in industry job fairs, food festivals, and other events to recruit professional talents with relevant experience on-site. Encourage internal employees to recommend suitable talents, and provide certain rewards such as bonuses, promotion opportunities, or other benefits to employees who successfully recommend suitable talents, fully mobilizing their enthusiasm to participate in recruitment
2. Professional training and improvement system
- Hierarchical classification customized training courses: Design hierarchical classification training courses based on employees' job levels and business needs.. New employees will receive basic onboarding training, covering the company's history and culture, rules and regulations, professional ethics, etc., to help them quickly integrate into the company. For frontline service personnel, provide service skills training, including courses on customer communication skills, service etiquette, complaint handling, etc., to improve service quality; Cooks receive professional culinary training, such as innovative dishes, improved cooking skills, and training on nutritional pairing of ingredients. For management personnel, conduct leadership training, team management, cost control, marketing and other courses to enhance their comprehensive management abilities
- Training mode combining practice and theory: Adopting a training mode combining practice and theory.. Theoretical training can be conducted through online courses, offline lectures, and other methods to systematically impart professional knowledge and skills. Practical training is conducted in actual work scenarios, such as on-site guidance and drills in restaurants, guest rooms, kitchens, and other areas. For example, during the actual service process in a restaurant, experienced colleagues or supervisors provide on-site guidance to servers and promptly correct any issues; The chef provides practical training on dish preparation in the kitchen to enhance their operational skills. At the same time, regularly organize employees to participate in industry training seminars, skill competitions, and other activities to broaden their horizons and learn advanced experience and technology
- Training effect tracking and strengthening: Establish a sound training effect tracking mechanism, and test employees' mastery and application ability of training content through regular assessments, actual work performance evaluations, and other methods.. For employees who fail to meet the assessment standards, arrange make-up exams and targeted coaching to ensure the implementation of training effectiveness. At the same time, based on feedback from employees in actual work, continuously optimize training courses and methods to make the training content more in line with actual work needs. For example, adjust the focus of service skill training based on the concentrated issues of customer complaints
III. Scientific Performance Management Model
- Comprehensive Performance Indicator Setting: Develop a comprehensive performance indicator system based on the business objectives of the catering and hotel service industry and the job responsibilities of each position.. For the catering department, financial indicators include sales revenue, gross profit margin, cost control, etc; Non financial indicators include dish quality, serving speed, customer satisfaction, etc. The hotel room department has financial indicators such as occupancy rate and average room rate; Non financial indicators include room cleanliness, facility availability, customer complaint rate, etc. For individual employees, performance indicators are set based on job characteristics, such as the customer satisfaction rate and service error rate of waiters, the number of innovative dishes created by chefs, and the qualification rate of dish products
- Real time performance monitoring and feedback: Utilizing information management systems to achieve real-time performance monitoring of various departments and employees.. Real time collection and analysis of performance data through the system to promptly identify problems and abnormal situations. For example, when the customer satisfaction of a restaurant continues to decline, the system automatically issues a warning message. At the same time, establish a performance feedback mechanism, where superiors regularly conduct performance interviews with employees, provide timely feedback on performance evaluation results, recognize employees' work achievements, point out existing problems and shortcomings, and jointly develop improvement measures. Performance interviews can be conducted through face-to-face communication, online video conferences, and other methods to ensure timely and effective communication
- Performance incentives and reward and punishment measures: Establish a scientific and reasonable performance incentive mechanism, linking performance with salary, promotion, rewards, etc. For departments and employees with excellent performance, generous salary rewards, promotion opportunities, honor recognition, etc. are given to motivate employees to work actively and improve performance. For example, establishing“ Monthly Excellent Waiter Award& ldquo; Quarterly Best Chef Award; Publicly commend and reward outstanding employees. Punish departments and employees who fail to meet performance standards, such as deducting performance bonuses, issuing warnings, transferring positions, etc. Inspire employees' work enthusiasm and initiative through performance incentives and rewards and punishments
4. Humanized Employee Incentive and Care System
- Application of diversified incentive methods: In addition to salary incentives and performance rewards, diversified incentive methods are adopted to fully mobilize employees' enthusiasm and creativity.. For example, establishing an employee innovation reward program to reward employees who propose innovative service concepts, dish innovations, and other aspects; Carry out employee career development planning, provide promotion channels and career development opportunities for employees, such as waiters who can be promoted to management positions such as team leaders and supervisors; Organize employees to participate in various training and learning activities to enhance their personal abilities and qualities; Establish an Excellent Team Award to reward departments or groups with outstanding teamwork and enhance team cohesion
- Employee Care and Welfare Security: Pay attention to the physical and mental health and life needs of employees, and provide rich employee care and welfare.. Provide regular health check ups, psychological counseling services, etc. for employees to ensure their physical health. On special occasions such as employees' birthdays and holidays, send blessings and gifts to enhance their sense of belonging. At the same time, employee dormitories, employee canteens, transportation subsidies and other benefits are provided to solve employees' living worries. In addition, organizing a variety of employee activities such as team building, outdoor expansion, employee culture festivals, etc., enhances communication and interaction among employees, and creates a good working atmosphere
5. Efficient Human Resource Information Management Platform
- Integrated information system construction: Build an integrated human resources information management platform, covering functional modules such as recruitment management, training management, performance management, salary management, and employee relationship management.. Through information systems, automation and informatization of human resource management processes can be achieved, improving management efficiency and accuracy. For example, in the recruitment management module, automation of processes such as posting recruitment information, resume screening, and interview scheduling can be achieved; In the performance management module, performance data can be automatically collected and analyzed to generate performance evaluation reports
- Data driven decision-making and optimization: Utilizing information technology platforms to achieve the sharing and analysis of human resources data.. Each department can upload and update employee information, performance data, etc. in real time, and the headquarters can obtain and analyze these data in real time to provide a basis for human resources decision-making. Through data analysis, understand the structural distribution, training needs, performance trends, and other situations of employees, identify problems and potential risks in human resource management, and take timely measures to optimize and improve. At the same time, through data sharing, it promotes experience exchange and learning among various departments, and enhances the human resource management level of the entire catering and hotel enterprise

Provide full-scene and intelligent HR management solutions for enterprises, improve the efficiency of human resource management, and make human resource management work easier and faster.
Experience it nowHuman Resource Management System Popularization/Upgrading Plan
Craftsmanship, quality assurance, enabling the digital transformation of human resource management, and helping the sustainable development of enterprises
Personnel Attendance Basic Edition
Every year
List of features
Brief introduction of main functions and service contents- Public cloud deployment
- Single Company Management Mode
- Gift 5 individual users, no individual users
- Including basic functions of organization/HR/attendance management
- Enjoy software system remote installation, deployment and implementation services
- Enjoy remote guidance for hardware installation and debugging, and additional charge per day/time for on-site installation guidance
- Enjoy a free remote training and guidance service, need on-site training and guidance by day/time additional charges
Personnel attendance collaboration version
Every year
+Charges for form process configuration
List of features
Brief introduction of main functions and service contents- Public cloud deployment
- Single Company Management Mode
- Gift 10 system users, unlimited individual users
- Including basic functions of organization/HR/attendance management
- Common HR/Attendance Process Approval Functions (e.g.: Enrollment/Employment Confirmation/Transfer/Resignation/Leave/Attendance Signing/Overtime Application, etc.)
- Powerful process approval engine support, seamless integration of WeChat/WeChat public account/enterprise WeChat/nails and other social communication platforms
- Enjoy the configuration service of the approval process, and the implementation fee is additionally charged according to the number of process configurations.
- Enjoy remote guidance for hardware installation and debugging, and additional charge per day/time for on-site installation guidance
- Enjoy a free remote training and guidance service, need on-site training and guidance by day/time additional charges
Personnel Attendance and Salary Professional Edition
Software product costs
+Software implementation costs
+Annual service charge
List of features
Brief introduction of main functions and service contents- Public or private cloud deployment
- Management mode of group company
- Gift 20 individual users, no individual users
- Including all functions of organization/HR/attendance/salary management
- User-defined items and calculation formulas of attendance/salary are supported, which can meet 100% of the automatic calculation requirements of enterprise attendance and salary system
- Support custom custom report/large screen display function
- Strong low code development platform support, professional and experienced service team to provide comprehensive consulting and technical support services
- Enjoy one-to-one project online support services, senior software engineers on-site guidance, strong R & D team tracking services, to ensure the success of the project online and meet the actual needs of enterprises.
HR Attendance and Salary Collaboration Version
Software product costs
+Software implementation costs
+Annual service charge
List of features
Brief introduction of main functions and service contents- Public or private cloud deployment
- Management mode of group company
- Gift 50 system users, unlimited individual users
- Including all functions of organization/HR/attendance/salary management
- User-defined items and calculation formulas of attendance/salary are supported, which can meet 100% of the automatic calculation requirements of enterprise attendance and salary system
- Support custom process/custom report/large screen display function
- Common HR/Attendance/Salary Process Approval Functions (e.g.: Enrollment/Employment Confirmation/Transfer/Resignation/Leave/Attendance Signing/Overtime/Salary Adjustment Application, etc.)
- Powerful process approval engine support, seamless integration of WeChat/WeChat public account/enterprise WeChat/nails and other social communication platforms
- Strong low code development platform support, professional and experienced service team to provide comprehensive consulting and technical support services
- Enjoy one-to-one project online support services, senior software engineers on-site guidance, strong R & D team tracking services, to ensure the success of the project online and meet the actual needs of enterprises.
Group Human Resource Management Professional Edition
Software product costs
+Software implementation costs
+Cost of secondary development
+Annual service charge
List of features
Brief introduction of main functions and service contents- Public or private cloud deployment
- Management mode of group company
- Gift 100 system users, unlimited individual users
- Including all functions such as organization/personnel/attendance/salary/recruitment/training/performance/administrative affairs/OA collaborative office management
- User-defined items and calculation formulas of attendance/salary are supported, which can meet 100% of the automatic calculation requirements of enterprise attendance and salary system
- Support custom process/custom report/large screen display function
- Common personnel/attendance process approval function, rich custom data form/document process function.
- Powerful process approval engine support, seamless integration of WeChat/WeChat public account/enterprise WeChat/nails and other social communication platforms
- Strong low code development platform support, professional and experienced service team to provide comprehensive consulting and technical support services
- Enjoy one-to-one project online support services, senior software engineers on-site guidance, strong R & D team tracking services, to ensure the success of the project online and meet the actual needs of enterprises.
Group Strategic Human Resource Management Flagship
Software product costs
+Software implementation costs
+Cost of secondary development
+Annual service charge
List of features
Brief introduction of main functions and service contents- Public or private cloud deployment
- Management mode of group company
- Gift 200 system users, unlimited individual users
- Organization/HR/Attendance/Salary/Recruitment/Training/Performance/Administrative Affairs/OA Collaborative Office Management/Talent Assessment/Talent Inventory/HR Planning/Decision-making Platform
- User-defined items and calculation formulas of attendance/salary are supported, which can meet 100% of the automatic calculation requirements of enterprise attendance and salary system
- Support custom process/custom report/large screen display function
- Common personnel/attendance process approval function, rich custom data form/document process function.
- Powerful process approval engine support, seamless integration of WeChat/WeChat public account/enterprise WeChat/nails and other social communication platforms
- Strong low code development platform support, professional and experienced service team to provide comprehensive consulting and technical support services
- Enjoy one-to-one project online support services, senior software engineers on-site guidance, strong R & D team tracking services, to ensure the success of the project online and meet the actual needs of enterprises.












